Jorge Martins

Staff Site Reliability Engineer

Fabric Health (formerly GYANT) · Remote, Portugal

Jan 2024 – Present

Promoted from Senior Platform Engineer to lead architectural strategy and platform maturity

• Led a large-scope VPC refactor and EKS Auto Mode migration across multiple systems with zero service disruption.
• Achieved $50k/year in AWS compute savings by implementing Karpenter for dynamic autoscaling.
• Hardened platform security via private-only database connectivity, AWS WAF integration, and automated IAM permission management.
• Designed a unified provisioning repository and standardized Service Catalog to streamline developer workflows.
• Standardized global monitoring by migrating the observability stack from Prometheus/ELK to Datadog.
• Executed zero-downtime Kubernetes cluster upgrades and resolved long-standing ACM certificate and legacy load balancer issues.
• Migrated from Kubernetes Ingress to the Gateway API, decommissioning Ingress NGINX in favor of kgateway.
• Reviewed complex technical proposals and PRs org-wide to prevent architectural bottlenecks.
• Designed a hub-and-spoke access model with an identity-aware proxy, unifying safe, auditable engineering access across all acquired organizations.

Cloud Engineer (Freelancer)

Tribusmed · Remote, Portugal

Oct 2023 – Jan 2024

• Architected and automated GCP resource provisioning with Pulumi, moving from manual configuration to fully version-controlled infrastructure.
• Configured KEDA to scale Kubernetes workloads dynamically based on GCP Pub/Sub metrics.
• Designed CI/CD pipelines in GitHub Actions supporting ephemeral environments for rapid feature testing.

Senior Platform Engineer

GYANT · Remote, Portugal

May 2022 – Dec 2023

• Architected and maintained high-availability Kubernetes clusters with custom Helm charts and NGINX/Cert-Manager ingress.
• Built and scaled a centralized logging and monitoring solution using ECK and the ELK stack for high-volume healthcare data.
• Managed AWS environments via Terraform and implemented Policy-as-Code to meet HITRUST healthcare compliance standards.
• Facilitated deployment of self-hosted AI vector databases and large-scale data pipelines for AI-driven healthcare features.
• Migrated legacy Travis CI pipelines to GitHub Actions, cutting build times by 50%.

Site Reliability Engineer

Talkdesk · Remote, Portugal

Jan 2021 – Apr 2022

• Orchestrated global AWS infrastructure with Terraform and Terragrunt, implementing Atlantis for a PR-driven GitOps workflow.
• Automated lifecycle management of Kafka, Redis, RDS PostgreSQL, Elasticsearch, and MongoDB with Ansible.
• Managed large-scale Kubernetes clusters and Git-based CI/CD workflows via Jenkins.
• Implemented HashiCorp Vault for secret orchestration and Consul for service discovery and health monitoring.
• Handled zero-downtime Elasticsearch index migrations and managed Databricks workspace access control.

Software Engineer (Internship)

Sentilant · Portugal

Sep 2017 – Mar 2018

• Developed a vehicle telemetry system end-to-end, including a data acquisition device and an ASP.NET Core web server.
• Built an Android app for trip management and designed a MySQL database for real-time telemetry data.